Viewing a contact's details........................................................................................................................
66
Assigning specific ring tone to a contact...................................................................................................
66
Deleting a contact.....................................................................................................................................
67
Accessing Exchange contacts..................................................................................................................
67
Chapter 10: Call History.....................................................................................................
69
Viewing the call history..............................................................................................................................
69
Viewing call history details........................................................................................................................
70
Adding an entry from the call history to your contacts list.........................................................................
70
Removing an entry from call history..........................................................................................................
70
Clearing all call history entries..................................................................................................................
71
Turning off call history...............................................................................................................................
71
Chapter 11: About Team Button........................................................................................
73
Viewing the status of monitored stations..................................................................................................
74
Answering an active call on a monitored extension..................................................................................
74
Speed dialing to a monitored extension....................................................................................................
74
Assigning ring tone to a monitored station................................................................................................
75
Chapter 12: Receiving your messages.............................................................................
77
Logging into your voice mail.....................................................................................................................
77
Chapter 13: About Features...............................................................................................
79
Accessing the Features menu...................................................................................................................
79
Feature Table............................................................................................................................................
79
Monitoring other extensions at a glance...................................................................................................
81
Assigning labels to auto-dial numbers......................................................................................................
82
Setting up automatic call back..................................................................................................................
82
Making an auto intercom call....................................................................................................................
83
Blocking your extension from displaying during calls................................................................................
83
Displaying your extension on outgoing calls.............................................................................................
84
Parking a call.............................................................................................................................................
84
Unparking a call........................................................................................................................................
85
Setting up enhanced call pickup alerting..................................................................................................
85
Picking up a call to another call pickup group...........................................................................................
86
Picking up a call to another extension......................................................................................................
86
Answering a call for a call pickup group member.....................................................................................
86
Calling someone in your intercom group..................................................................................................
87
Tracing a malicious call.............................................................................................................................
87
Recording a call........................................................................................................................................
88
Making a priority call.................................................................................................................................
88
Interrupting a call with a whisper page......................................................................................................
89
Visual alert for an encrypted call...............................................................................................................
89
Configuring simultaneous ringing for multiple phones using EC500.........................................................
90
Extending a call to your cell phone (EC500)....................................................................................
90
Chapter 14: Tracking presence information.....................................................................
91
Chapter 15: About Hotline..................................................................................................
93
Chapter 16: Using the Calendar.........................................................................................
95
Calendar appointment reminders..............................................................................................................
95
Reviewing your appointments...................................................................................................................
95
Chapter 17: Limited access during failover......................................................................
97
Using Avaya 9608/9608G/9611G IP Deskphones SIP January 2014 7