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About Hotline

94 Using Avaya 9608/9608G/9611G IP Deskphones SIP January 2014

Comments? infodev@avaya.com

Table of Contents

Default Chapter5
- Table of Contents5
Chapter 1: Introduction to 9608/9608G and 9611G SIP Deskphones9
- Physical Layout9
- About Connection Jacks12
- Navigation Tips13
- About Icons13
- Administrative Messages18
- Telephone Stand19
- Viewing Network Information19
Chapter 2: Avaya Menu21
- Options & Settings21
- Browser37
  - Using the WML Browser37
  - Making a Call Using a Click to Dial Link38
Chapter 3: Answering a Call39
- Ignoring an Incoming Call39
- Putting a Call on Hold40
- Muting a Call40
  - Configuring Mute Alert41
- Switching to Another Deskphone During an Active Call41
- Transferring a Call42
Chapter 4: Making a Call43
- Making an Emergency Call43
- Redialing a Number44
- Speed Dialing a Person44
- Autodialing a Pre-Assigned Number44
- Making a Call Using Edit Dialing45
- Making a Call Using URI Dialing45
  - Calling a Person from the Contacts List46
- Calling a Person from the Call History46
- Dialing an E.164 Number47
Chapter 5: Paging49
- Initiating a Group Page49
Chapter 6: About Forwarding Calls51
- Activating Send All Calls51
- Activating Call Forwarding51
- Disabling Call Forwarding52
- Enabling Call Forwarding When Your Line Is Busy or You Do Not Answer52
- Setting Rules for Enhanced Call Forwarding53
  - Editing a Rule54
  - Turning off a Rule54
Chapter 7: Using the Conference Feature55
- Setting up a Conference Call55
- Putting a Conference Call on Hold56
- Dropping the Last Participant from a Conference Call56
- Viewing the Details for a Conference56
Chapter 8: Using Bridged Call Appearances59
- Answering a Call on a Bridged Line59
- Joining a Call on a Bridged Line59
- Making an Outgoing Call on a Bridged Line60
- Excluding Others from Bridging on to Your Call60
- Independent Alerting for each Bridged Call Appearance60
Chapter 9: Using the Contacts Feature63
- Adding a New Contact63
- Editing a Contact64
- Searching for a Contact65
- Extended Searching65
- Viewing a Contact's Details66
- Assigning Specific Ring Tone to a Contact66
- Deleting a Contact67
- Accessing Exchange Contacts67
Chapter 10: Call History69
- Viewing the Call History69
- Viewing Call History Details70
- Adding an Entry from the Call History to Your Contacts List70
- Removing an Entry from Call History70
- Clearing All Call History Entries71
- Turning off Call History71
Chapter 11: About Team Button73
- Viewing the Status of Monitored Stations74
- Answering an Active Call on a Monitored Extension74
- Speed Dialing to a Monitored Extension74
- Assigning Ring Tone to a Monitored Station75
Chapter 12: Receiving Your Messages77
- Logging into Your Voice Mail77
Chapter 13: About Features79
- Accessing the Features Menu79
- Feature Table79
- Monitoring Other Extensions at a Glance81
- Assigning Labels to Auto-Dial Numbers82
- Setting up Automatic Call Back82
- Making an Auto Intercom Call83
- Blocking Your Extension from Displaying During Calls83
- Displaying Your Extension on Outgoing Calls84
- Parking a Call84
- Unparking a Call85
- Setting up Enhanced Call Pickup Alerting85
- Picking up a Call to Another Call Pickup Group86
- Picking up a Call to Another Extension86
- Answering a Call for a Call Pickup Group Member86
- Calling Someone in Your Intercom Group87
- Tracing a Malicious Call87
- Recording a Call88
- Making a Priority Call88
- Interrupting a Call with a Whisper Page89
- Visual Alert for an Encrypted Call89
- Configuring Simultaneous Ringing for Multiple Phones Using EC50090
  - Extending a Call to Your Cell Phone (EC500)90
Chapter 14: Tracking Presence Information91
Chapter 15: About Hotline93
Chapter 16: Using the Calendar95
- Calendar Appointment Reminders95
- Reviewing Your Appointments95
Chapter 17: Limited Access During Failover97
Chapter 18: Locking and Logging in to and Logging out of Your Deskphone99
- Logging in to Your Deskphone99
- Locking and Unlocking Your Telephone99
- Logging out of Your Deskphone Extension100
Index101