Callout
Number
Name Icon if
applicable
Description
calls. The second line, called the Status Line, provides
information, such as when you can use the right or left
navigation arrows to view other screens or menus. The
Status Line also provides messages related to the current
application or the actions that you must perform on a
screen. Call appearances appear below the Status Line.
The number of call appearances available to make or
receive calls depend on how your administrator
administers the system. The number of lines available on
touchscreen deskphones depend on how your
administrator administers the Quick Touch Panel (QTP).
For more information, see Setting the Quick Touch
panel on page 61. Touch the line to start or answer a
call. The last display line shows the QTP that displays the
options that your administrator has administered for the
extension such as EC500, Call Forwarding, or Extended
Call Forwarding.
4 Features and
call
appearance
lines
N/A On touchscreen deskphones, call-related icons on the lines
show the lines that are in use or available for calls. Touch
the line that you want to use. Lines also indicate if the
system has enabled or disabled a feature in the Feature
view.
5
Quick Touch
Panel (QTP)
N/A
The QTP displays the options that your administrator
administers for the extension such as EC500, Call
Forwarding, or Extended Call Forwarding.
6 Phone The Phone button displays the Phone screen when you
press the button. During a call, you can gain access to the
following options from the Phone screen:
• Hold
• Conference
• Transfer
• Drop call
7 Message When you press Message, you are connected directly to
your voice mail system. The deskphone lights this button
when you have voice mail messages waiting.
8 Contacts When you press Contacts, the Phone screen displays the
entries in your contact list.
9 Home When you press Home, you gain access to the Home
screen to configure options and settings, access the
browser or any applications available.
10 History When you press History, the Phone screen displays the
history of your outgoing, incoming, and missed calls. The
Table continues…
Setting up the deskphone
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 13
Comments on this document? infodev@avaya.com
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