Warning:
Use plain water or a cleaner specifically designed for LCD, computer, or touch screens. Do not use
harsh chemicals, window cleaner, abrasives, aerosol sprays, ammonia, or solvents to clean the
touchscreen. Do not let the cleaning liquid enter the phone through the openings.
Network information
Your system administrator might ask you to check the phone or network settings to investigate
problems. You can get network information from HOME > Settings > Network Information.
The Low Network Quality icon on the top line of the phone display indicates if an issue with the
network might be affecting call quality.
An HD Sound Quality icon on the top line of the phone display indicates that the call is using a
wideband audio codec.
Network Information has different screens for viewing the options: Audio parameters, IP (Internet
Protocol) parameters, Quality of Service, Interfaces, and Miscellaneous.
Use the
and the icons on the upper right corner of the display to navigate and view the network
information on the various screens.
Contact your administrator for more information on the options related to network information and
the settings that the system requires.
Carrying out maintenance tasks
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 70
Comments on this document? infodev@avaya.com
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