Contents
Chapter 1: Introduction............................................................................................................ 8
Introduction............................................................................................................................. 8
Purpose............................................................................................................................ 8
Intended audience............................................................................................................. 8
Related resources............................................................................................................. 8
Support.......................................................................................................................... 10
Chapter 2: Setting up the deskphone................................................................................... 11
Setting up the deskphone....................................................................................................... 11
Introduction to 9621G/9641G/9641GS deskphones............................................................ 11
Chapter 3: Navigating the phone........................................................................................... 18
Navigating the phone............................................................................................................. 18
Scrolling and navigation................................................................................................... 18
Icons.............................................................................................................................. 18
The Home Screen........................................................................................................... 22
Menu options.................................................................................................................. 23
Using the on-screen keyboard.......................................................................................... 24
About Features .............................................................................................................. 25
Using the Features menu................................................................................................. 25
CM administrable features............................................................................................... 26
Chapter 4: Administered options.......................................................................................... 27
Administered options............................................................................................................. 27
Administrative messages ................................................................................................ 27
Browser.......................................................................................................................... 27
Call Recording................................................................................................................ 27
Using USB flash drives with your phone............................................................................ 28
Chapter 5: Call Handling........................................................................................................ 31
Call Handling........................................................................................................................ 31
Answering a call.............................................................................................................. 31
Making a call................................................................................................................... 32
Muting a call................................................................................................................... 34
About forwarding calls..................................................................................................... 35
Putting a call on hold....................................................................................................... 36
Transferring a call............................................................................................................ 36
Chapter 6: Call history............................................................................................................ 37
Call History........................................................................................................................... 37
Call History..................................................................................................................... 37
Chapter 7: Contacts................................................................................................................ 40
Using the contacts feature...................................................................................................... 40
Searching for a contact.................................................................................................... 40
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 6
Comments on this document? infodev@avaya.com