Viewing contact details.................................................................................................... 41
Adding a new contact...................................................................................................... 41
Editing a contact.............................................................................................................. 42
Setting up favorite contacts.............................................................................................. 43
Changing the primary contact number............................................................................... 43
Deleting a contact............................................................................................................ 44
Chapter 8: Conferences......................................................................................................... 45
Using the conference feature.................................................................................................. 45
Setting up a conference call............................................................................................. 45
Adding a person on hold to a conference call..................................................................... 45
Putting a conference call on hold...................................................................................... 46
Muting a person on a conference call................................................................................ 46
Dropping a person from a conference call......................................................................... 46
Chapter 9: Using bridged call appearances......................................................................... 48
Using bridged call appearances.............................................................................................. 48
Answering a call on a bridged line..................................................................................... 48
Joining a call on a bridged line.......................................................................................... 48
Making an outgoing call on a bridged line.......................................................................... 49
Chapter 10: Using Voicemail................................................................................................. 50
Receiving your messages...................................................................................................... 50
Logging into your voice mail............................................................................................. 50
Chapter 11: Customizing your phone................................................................................... 51
Customizing your phone........................................................................................................ 51
Settings menu................................................................................................................. 51
Call Settings................................................................................................................... 52
Application Settings......................................................................................................... 56
Screen & Sound Options.................................................................................................. 58
Advanced Options........................................................................................................... 61
Avaya Home Screen Applications..................................................................................... 62
Activating EC500 for simultaneous ringing on multiple phones............................................ 66
Setting up a Bluetooth
®
enabled headset.......................................................................... 66
Using the call timer.......................................................................................................... 68
Chapter 12: Carrying out maintenance tasks....................................................................... 69
Backing up and restoring your data files.................................................................................. 69
Cleaning the screen............................................................................................................... 69
Network information............................................................................................................... 70
Contents
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