Procedure
1. Press the Mute button during a call so that the other person on the call cannot hear you.
2. Tap Mute again to unmute the call.
Note:
About forwarding calls
You can forward your incoming calls to another number or to voice mail. If you have activated call
forwarding on your phone, a Forwarding icon appears on the top line of your display screen, and the
deskphone illuminates the Forward. Also, you might have forwarding features available on a Quick
Touch panel, if your administrator has enabled this capability. When the Forward button light is on,
one or more of the forwarding features are active. The forwarding features available on your phone
depend on the options your administrator has set. For more information about the options available
on your extension, contact your administrator.
Activating Send All Calls
About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined coverage
number, typically your voice mail. Incoming calls ring once at your extension and then go directly to
a number which is set by your system administrator.
Touching the Send All softkey turns Send All Calls on, changing the appearance of that softkey to
indicate the feature is on. If this feature is already on, touching the Send All softkey turns the
feature off and the softkey appears normal. You can also turn Send All Calls on or off by using the
deskphone Features list.
Note:
You must not enable the SAC feature in case you selected the cover all option for the coverage
path because enabling both features at the same time can cause duplicate entries in the call
log.
Procedure
1. Press Forward to gain access to the main Forwarding screen.
2. Tap Send All Calls to activate the feature.
Activating call forwarding
About this task
Use this task to forward your calls to a specified number.
Procedure
1. Press Forward to gain access to the main Forwarding screen.
2. Tap Call Forward.
Call Handling
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 35
Comments on this document? infodev@avaya.com
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