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About Features
This topic describes the special features of your deskphone. Your administrator might have set up
your deskphone with the features and the call appearances on one screen. The Features screen
lets you gain access to advanced telephony features, such as Directory, Abbreviated Dial, Speed
Dial buttons, and Call Forwarding. Using the Directory, you can dial other users on your system.
You can use Send All Calls and Call Forward features to forward incoming calls to other numbers.
When you enable the EC500, you can forward calls from your desk phone to your cell phone. The
Forward menu also lists the forwarding features. The Features screen does not display the features
assigned to an attached button module. The features that are available depend on what your
administrator has assigned to your phone.
You can also invoke these features using the Feature Access Code (FAC) . If you activate or
deactivate a feature using FAC and the corresponding feature button is not administered on the
deskphone, you might not get the indication of the feature activation or deactivation.
In addition to the Features screen, your administrator might also provide selected features on
softkeys on the call appearance (Phone) screen. For more information about what features and
options are available for your extension, contact your administrator.
Using the Features menu
Procedure
From the Phone screen, tap the Features button at the upper right corner to view the Features
menu.
Navigating the phone
May 2016 Using Avaya 9621G/9641G/9641GS IP Deskphones H.323 25
Comments on this document? infodev@avaya.com
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