Avaya J179 - Answering an Active Call on a Monitored Extension; Viewing the Status of Monitored Stations; Transferring a Call to a Monitored Phone

Answering an active call on a monitored extension
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored extension for which you want to answer the incoming call.
3. Press one of the following twice:
• Select
• OK
Related links
Team Button on page 40
Viewing the status of monitored stations
Procedure
1. Go to the Features screen.
2. Scroll to view the status of all the monitored stations.
Note:
The Team button screen remains active till you close the screen.
Related links
Team Button on page 40
Transferring a call to a monitored phone
About this task
Use this procedure to transfer an active call to a monitored phone. If the monitored phone has an
active call redirection feature and you can override the feature, the monitored phone rings for 30
seconds. If no one answers the call during this time, the system redirects the call to the redirected
number.
Before you begin
You must be on an active call.
Procedure
1. Go to the Features screen.
2. Scroll to choose the monitored phone to which you want to transfer the active call and
press Select or OK.
The system puts the active call on hold and rings the monitored phone.
Advanced Call features
March 2018 Using Avaya J169/J179 IP Phones SIP 42
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