4. Press Enter or OK button to turn call forwarding off if it is already on.
Setting rules for enhanced call forwarding
About this task
You can use this feature to forward the incoming calls on your phone to various destination
numbers based on call type and call state.
Procedure
1. From the feature list, select Enhanced Call Forward.
The phone displays a list of enhanced call forwarding rules.
2. Select the required rules from the following list, and enter the corresponding numbers.
• Forward all calls:
• Internal [Enter Number]
• External [Enter Number]
• Forward when busy:
• Internal [Enter Number]
• External [Enter Number]
• Forward when no answer:
• Internal [Enter Number]
• External [Enter Number]
If you have configured a number for any of the rules, the phone displays that number in
place of the text Enter Number.
3. Press Save to save the destination number.
4. Perform one of the following actions:
• To activate forwarding for a rule, press Turn on for that rule.
• To activate forwarding for all the rules, press All on.
Editing a rule
Procedure
1. Access the Enhanced Call Forward feature from the Features screen.
2. Select the rule that you want to edit and press Edit.
Features
March 2018 Using Avaya J169/J179 IP Phones SIP 80
Comments on this document? infodev@avaya.com