Setting up automatic call back
Procedure
1. Gain access to the Features screen when you get a busy signal from the extension that
you called.
2. Scroll to Auto Callback.
3. Press OK or press the corresponding line button.
Making a priority call
About this task
Use the Priority Calling feature to provide a special type of call alerting between internal telephone
users, including the attendant. The called party hears a distinctive ringing when the calling party
uses Priority Calling.
Procedure
1. Before dialing, gain access to the Features screen. Before dialing, scroll right from the
Phone screen to gain access to the Features screen.
2. If necessary, scroll down to Priority Call and press OK or just press the corresponding line
button.
3. Enter the extension you want to call.
4. Press Enter or OK to immediately start dialing the priority call to that extension, where the
call appearance will show the incoming call as a priority call.
Precedence call
Making a priority call with precedence provides user with options to override other calls. There are
five precedence level that you can choose. You can manually dial the extension number or select
the extension from Favorites, Recents, or Contacts. The precedence level is valid for only one
call session. The call precedence level are categorized under the following options and order:
• FO: Flash Override. Highest precedence.
• FL: Flash.
• IM: Immediate.
• PR: Priority.
• Routine: (Default) Lowest precedence. Routine is highlighted on the call session line if no
call is made within five minutes.
You can initiate a precedence call from Busy Indicator and Bridged Appearance. Initiating a
precedence call from WML browser and Team button is not supported.
Features
March 2018 Using Avaya J169/J179 IP Phones SIP 72
Comments on this document? infodev@avaya.com
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