5. To transfer a call to an attended recipient, do the following:
a. Press Talk.
The first call is put on hold, and the call-transfer recipient’s phone starts ringing.
b. After the recipient answers your call, press Complete.
Team Button
If the administrator has configured the Team Button feature for your phone, you can monitor
another phone to:
• See if the monitored phone redirects calls to another phone.
• See if the monitored phone has an active call.
• Answer any of the calls that are ringing on the monitored phone.
• Make a speed dial call to the monitored phone by pressing the Team Button softkey when the
monitored phone does not have an active call.
• Transfer an active call to the monitored phone by pressing the Team Button softkey.
The call redirection feature, SAC, CFWD, or ECF, might be active on the monitored phone. The
monitoring phone can override call redirection when speed dialing or transferring an active call to
the monitored phone. The override feature ensures that the call made to the monitored phone
rings on the monitored phone and is not routed to the redirected number.
To override call redirection, the administrator must configure on SMGR:
• The monitored phone setting that enables the monitoring phone to override call redirection
directly or through a choice provided to the user.
• The monitoring phone setting that enables the phone to override the call redirection feature
that is active on a monitored phone.
For more information to set the overriding permission on SMGR, see Administering Avaya Aura
®
System Manager.
The following table lists the Team Button icons for Avaya J169 IP Phone and Avaya J179 IP
Phone. The icons are similar for both the phones, except Avaya J169 IP Phone displays the icons
in grayscale and Avaya J179 IP Phone in color.
Icon Indication
The monitored extension is idle.
The monitored extension is on another call.
Table continues…
Advanced Call features
March 2018 Using Avaya J169/J179 IP Phones SIP 40
Comments on this document? infodev@avaya.com
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