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Sophia WilliamsSep 7, 2025
What to do if I cannot install the authentication file on Avaya S8710?
- SShane AdamsSep 7, 2025
If you cannot install the authentication file, administer a super-user login on the active Avaya server.
What to do if I cannot install the authentication file on Avaya S8710?
If you cannot install the authentication file, administer a super-user login on the active Avaya server.
What to do if ASG does not work on Avaya S8710?
If ASG does not work on your Avaya Server, try re-installing the Avaya authentication files.
Why I cannot use the administration commands on Avaya Server?
The Avaya Server might not allow the use of administration commands if it is in no license mode because the 30-minute timer lapsed.
Why no “V” shows on the IPSI LED on Avaya Server?
If no 'V' shows on the IPSI LED, it could mean that the IPSI is not connected to the Ethernet switch or the network. Ensure that the port on the Ethernet switch assigned to that IPSI is enabled.
Why is the Avaya S8710 Server in no-license mode?
The Avaya Server might be in no-license mode if the license file does not have an IP address yet, or if, after 30 minutes, the license file has not located the reference IPSI.
Why the “V” on the IPSI LED is not filled in on Avaya S8710?
If the 'V' on the IPSI LED is not filled in, it could mean that an IP address is not assigned to the IPSI, or that the IPSI is not administered.
How to fix 'Cannot access the server remotely' on Avaya Server?
To resolve remote access issues with your Avaya Server, ensure that the LAN security settings have 'input to server' enabled for SSH (Linux commands), HTTPS (Web access), and def-sat (SAT commands access). If necessary, adjust the LAN security settings via a direct web interface connection to the server.
Why the LED display on IPSI is flashing on Avaya Server?
If the LED display on the IPSI is flashing, it could indicate that the IPSI LED is not programmed with the switch and the location (DHCP), or that an IP address is not assigned to the IPSI LED (static IP addressing).
Why system generates an alarm when first connect to IPSI on Avaya S8710?
If the system generates an alarm when first connecting to the IPSI, the IPSI might not have the current firmware. In this case, upgrade the firmware.
What to do if I cannot install the license file on Avaya Server?
If you cannot install the license file on your Avaya Server, ensure that only one license file exists on the server; if there are two, delete one. If the issue persists, the file might be corrupt, so download it again from the RFA site. When uploading, use binary mode.
General| Model | Avaya S8710 |
|---|---|
| Type | Server |
| Processor | Intel Xeon |
| Memory | Up to 16 GB |
| Operating System | Avaya Communication Manager |
| Network Interface | Gigabit Ethernet |
| Form Factor | Rack-mounted |
