987892AF
1-12
Multichannel Pod
Troubleshooting
Troubleshooting
WARNING
Do not connect or disconnect any cable while power is applied to the Biomek NX.
Perform the troubleshooting techniques provided in Table 1.3 when necessary.
NOTE In the case of any other pod-related problems, contact a Beckman Coulter Service Engineer.
Table 1.3 Multichannel Pod Troubleshooting
If Then
Power is lost to the pod. Contact us
The gripper is not deploying. Check input air pressure.
Contact us.
Power is lost to the Y-axis. Contact us
The head does not work properly. Contact us.
Aspiration or dispense actions are not accurate. Calibrate pipetting techniques using slope and
offset.
Contact us.
A mandrel on the head is damaged. Contact us— the head may need to be returned
to the factory for repairs or replacement.
Front gripper shaft is bent. Replace the front gripper fingers using Front
Removable Rod Assembly, Beckman Coulter Part
Number 394062. Refer to
Replacing Gripper
Fingers for instructions.
Front gripper pads look worn.
Rear gripper shaft is bent. Replace the rear gripper fingers using Rear
Removable Rod Assembly, Beckman Coulter Part
Number 394063. Refer to
Replacing Gripper
Fingers for instructions.
Rear gripper pads look worn.