97 Appendix 4: Basic Troubleshooting Checklists for
Question Ye s No
Not
certain
Are the affected units connected to a network?
Are the cables passing though any wall or floor trunking?
Please specify your computer operating system and
version.
What is the main device (video source) connected to the
display? Please specify the brand and the model name.
Desktop Laptop Other
(Skip this question if no laptop is being used.)
If the video source is a laptop, is it plugged into a powered
wall socket?
Who installed these units for you?
Additional information
Provide photo/video link
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