Black Box ServSwitch DKM FX User Manual

Page 219
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Chapter 7: Troubleshooting
7.4 Power Supply Units Malfunction
Table 7-4. Power supply units malfunction.
Problem Possible Cause Solution
ServSwitch DKM FX
cannot be started
No power supply is available
Check that cables for the power supply
are connected correctly
Power supply units are not
switched on
Check the slide to switch on the power
supply units
7.5 Network Error
Table 7-5. Network error.
Problem Possible Cause Solution
Network settings are not
resumed after editing
ServSwitch DKM FX restart is not yet
completed
Restart the unit
CPU board was not properly installed
Pull black tab outward on
CPU board. Wait 30 seconds,
then push back in.
7.6 ServSwitch DKM FX Failure
Table 7-6. ServSwitch DKM FX failure.
Problem Possible Cause Solution
Serial control is impossible
or restricted
CPU and ServSwitch DKM FX
are running at a different baud
rate
Adapt the baud rate in the
ServSwitch DKM FX and in the
CPU
Serial control via the RJ-45
port is not possible
Wrong network cable Use a cross-pinned network cable
Port definitions as USB 2.0
invalid
ServSwitch DKM FX restart not
yet completed
Restart the ServSwitch DKM FX

Black Box ServSwitch DKM FX Specifications

General

Brand	Black Box
Model	ServSwitch DKM FX
Category	Matrix Switcher
Language	English