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Chapter 7: Troubleshooting
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem or
make it worse.
7.9 Shipping and Packaging
If you need to transport or ship your ServSwitch DKM FX:
• Package it carefully. We recommend that you use the original container.
• If you are returning the unit, make sure you include everything you received
with it. Before you ship for return or repair, contact Black Box to get a Return
Authorization (RA) number.
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