en Troubleshooting
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21 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
working.
Appliance cannot be
switched on or star-
ted.
Appliance has no power supply.
▶
Check whether your appliance is supplied with
power.
button does not respond.
▶
Disconnect the appliance from the power supply for
approx. 5 seconds and then reconnect it again.
After reconnection to
the power supply the
appliance will start
with a delay.
Loading the systems for the first time takes longer
than when starting the appliance from standby.
▶
Wait until the process has finished.
Tip:Leave the appliance connected to the power sup-
ply.
Touch display does
not respond to inputs.
Touch display is too wet.
▶
Dry the touch display with a soft cloth.
Touch display is soiled.
▶
Clean the touch display.
Tip:You can use the keylock for wipe protection.
→"Activating button lock", Page117
Keylock is activated.
▶
Deactivate the keylock.
→"Deactivating button lock", Page117
Turbo button is not
displayed.
Universal knife is not selected.
▶
Select the universal knife.
→"Setting manual cooking", Page111
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