Troubleshooting en
125
Fault Cause and troubleshooting
Drive and heating ele-
ment are not working.
"Demo mode" ap-
pears on the display.
"Demo mode" is activated.
1. Disconnect the appliance from the power supply
and switch the appliance back on.
2. Deactivate "Demo mode" within 5minutes.
→"Changing the basic settings", Page117
Operation switches
off.
Ingredients are distributed unevenly.
▶
Distribute the ingredients evenly in the pot.
Processing quantity is too high.
▶
Reduce the processing quantity.
Incorrect tool is inserted.
▶
Insert the right tool.
Appliance is exposed to excessive vibrations.
▶
Set up the appliance on a stable, level, clean and
flat work surface.
→"Setting up the appliance", Page91
Scales are not meas-
uring correctly.
Base is uneven.
▶
Set up the appliance on a stable, level, clean and
flat work surface.
→"Setting up the appliance", Page91
Rubber suction feet are soiled.
▶
Wipe the rubber suction feet with a damp cloth.
Power cord pulled too tight.
▶
Make sure that the power cord is not pulled too
tight.
→"Connecting the appliance to the electricity sup-
ply", Page92
Lid cannot be opened. Lid lock mechanism is active.
▶
End the current operation and wait 3seconds.
1. Disconnect the appliance from the power supply for
30seconds.
2. Switch the appliance back on.
▶
Take the pot vertically out of the main unit.
Lid cannot be opened
or closed.
Cover for the outer lid is not at the unlocking position.
▶
Move the cover for the outer lid to the unlocking po-
sition.
→"Opening and closing the lid", Page104
Appliance makes a
loud clicking sound.
The display shows .
Lid lock is being activated or deactivated.
▶
The clicking sound is normal and can be disreg-
arded.
→"Lid lock", Page116