VI-10
I-13 Faulty registration
Possible cause Step Check Result Remedy
Top margin
setting error
1 Does self test printing have no problem? Yes Check again the top
margin setting in the
printing data.
Paper load in
the cassette
2 Is over-amount of paper than specified load
on the cassette?
Yes Reduce the paper load
below the specified limit.
Paper failure 3 Does print quality improve when
recommended paper is used?
Yes Use recommended paper.
Paper failure 4 Is paper curled? Yes Use recommended fresh
paper without curl.
Improper Y
offset setting
5 Does print quality improve when Y offset
setting is changed?
Yes Adjust Y offset setting to
an appropriate value.
Jam remove
cover failure
6 Is the jam remove cover deformed? Yes Replace the jam remove
cover.
Failure in regist
sensor actuator
motion
7 Does the regist sensor actuator operate
smoothly?
No Reassemble the actuator
and, if the problem is not
resolved, replace the
actuator.
Regist sensor
failure
8 Is the voltage at the pin 5 of the connector P3
of the main PCB 5V when no paper passes
and 0V when paper passes?
No Replace the paper
feed/size-sw PCB assy or
the harness and, if the
problem remains, replace
the main PCB assy.
Paper feed roller
failure
Yes Replace the paper feed
roller assy.
I-14 Poor fixing
Possible cause Step Check Result Remedy
Fixing unit
release spacer
not removed
1 Is the fixing unit release spacer removed? No Remove the fixing unit
release spacer.
MEDIA TYPE
setting
2 Is the MEDIA TYPE set to TRANSPARENCY? Yes Set the MEDIA TYPE to
REGULAR or THICK
PAPER.
Paper failure 3
Is thick paper over than 36lb (135g/m
2
) used?
Yes Instruct the user to use
the paper whose
thickness is less than the
recommended value.
Thermistor
failure
4 Is the voltage at the pin 3 of the connector
P11 of the main PCB is controlled within
1.80 ± 0.10V during continuous printing?
No Replace the fixing unit.
Fixing unit
failure
Yes Replace the fixing unit.
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