Brother MFC-9330CDW Network User's Guide

Troubleshooting
110
8
Did your previous printing
job fail?
wired/
wireless
If the failed printing job is still in the print queue of your computer, delete it.
Otherwise, try one of the following:
(Windows
®
XP/Windows Vista
®
/ Windows
®
7/Windows Server
®
2003)
Double-click the printer icon in the following folder and then choose Cancel
All Documents in the Printer menu:
(Windows
®
XP/Windows Server
®
2003)
Start and Printers and Faxes.
(Windows Vista
®
)
, Control Panel, Hardware and Sound, and then Printers.
(Windows
®
7)
, Devices and Printers, and then Printers and Faxes.
(Windows
®
8)
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
and Sound group, click View devices and printers. Right-click your
Brother machine, select See what’s printing, and then select your printer
driver.
(Windows Server
®
2008)
Start, Control Panel and Printers.
(Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click Settings, and then click Control Panel. In the Hardware
group, click View devices and printers. Right-click your Brother machine,
select See what’s printing, and then select your printer driver.
Are you connecting the
Brother machine to the
network using wireless
capabilities?
wireless  Print the WLAN report to confirm the state of the wireless connection.
(For how to print, see Printing the WLAN report (For DCP-9020CDW,
MFC-9130CW, MFC-9330CDW and MFC-9340CDW) on page 48.)
If there is an error code on the printed WLAN report: see Quick Setup
Guide: Troubleshooting.
 See The Brother machine is not found on the network during MFL-Pro
Suite installation. on page 107.
I have checked and tried all
of above, however the
Brother machine does not
print/scan. Is there anything
else I can do?
wired/
wireless
Uninstall MFL-Pro Suite and reinstall it.
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question Interface Solution

Brother MFC-9330CDW Specifications

Print Specifications

print speed black	up to 23 ppm
print speed color	up to 23 ppm
print resolution	up to 600 x 2400 dpi

Copy Specifications

copy speed black	up to 23 cpm
copy speed color	up to 23 cpm
copy resolution	600 x 600 dpi

Scan Specifications

scan resolution optical	1200 x 2400 dpi
scan resolution interpolated	19200 x 19200 dpi
document glass size	8.5” x 11.7”

Fax Specifications

fax modem speed	33.6k bps
fax page memory	up to 500 pages
speed dial locations	200

Paper Handling

auto document feeder capacity	up to 35 pages
paper size maximum	up to 8.5” x 14” (legal)
standard paper capacity	250 sheets

Power and Energy

deep sleep mode power consumption	<2W
automatic duplex printing	Yes
energy star qualified	Yes