BTX ECM630 - Warranty Information

2
Publicaon 5423-020-REV 1.0 • www.btxonline.com
Research Only
BTX
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 1-508-893-8999
Fax: 1-800-429-5732
Web: www.btxonline.com
Warranty
BTX warranes the ECM 630 Electroporaon Systems for a
period of two years from the date of purchase. At its opon, BTX
will repair or replace the unit if it is found to be defecve as to
workmanship or materials. This warranty does not extend to any
instrumentaon which has been (a) subjected to misuse, neglect,
accident or abuse, (b) repaired or altered by anyone other than
BTX without BTX express and prior approval, (c) used in violaon
of instrucons furnished by BTX. This warranty extends only to the
original customer purchaser. IN NO EVENT SHALL BTX BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do
not allow exclusion or limitaon of incidental or consequenal
damages so the above limitaon or exclusion may not apply to
you. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY,
OR FITNESS FOR A PARTICULAR USE, OR OF ANY OTHER NATURE.
Some states do not allow this limitaon on an implied warranty,
so the above limitaon may not apply to you. Without liming the
generality of the foregoing, BTX shall not be liable for any claims
of any kind whatsoever, as to the equipment delivered or for non-
delivery of equipment, and whether or not based on negligence.
Warranty is void if the ECM 630 instrument is changed in any
way from its original factory design or if repairs are aempted
without wrien authorizaon by BTX. Warranty is void if parts,
connecons or electrodes not manufactured by BTX are used with
the ECM 630 instrument. If a defect arises within the warranty
period, promptly contact BTX, 84 October Hill Road, Building 7,
Holliston, Massachuses, USA 01746-1388 using our toll free
number 1-800-272-2775 (US Only) or 508-893-8999 (E-mail:
support@hbiosci.com). Goods will not be accepted for return
unless an RMA (Returned Materials Authorizaon) number has
been issued by our customer service department. The customer
is responsible for shipping charges. Please allow a reasonable
period of me for compleon of repairs, replacement and return.
If the unit is replaced, the replacement unit is covered only for
the remainder of the original warranty period dang from the
purchase of the original device. This warranty gives you specic
rights, and you may also have other rights, which vary from state
to state.
Out of Warranty Service
Proceed exactly as for Warranty Service above. If our service
department can assist you by phone or other correspondence, we
will be glad to help at no charge.
Repair service will be billed on the basis of labor and materials.
A complete statement of me spent and materials used will be
supplied. Shipment to BTX should be prepaid. Your bill will include
return shipment freight charges.
Disassembly by the user is prohibited. Service should only be
carried out by experienced BTX technicians.
Repair Facilies and Parts
BTX stocks replacement and repair parts. When ordering, please
describe parts as completely as possible, preferably using our part
numbers. If praccal, enclose a sample photo or drawing.
Cauon Noce
The ECM 630 system is intended for laboratory use only and can
be used in research and development applicaons. These systems
have been designed to meet the standards for electromagnec
compability (EMC) and safety intended for laboratory equipment
applicaons.
This product should not be used in the presence of a ammable
atmosphere such as an anesthec mixture with air, oxygen, or
nitrous oxide.
Warranty Information