BTX ECM630 - Troubleshooting Error Messages and Issues; Troubleshooting Common Errors

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Publicaon 5423-020-REV 1.0 • www.btxonline.com
Display Error Message Error Descripon User Troubleshoong
Power Loss Error Power loss during pulsing. Power lost while protocol was running.
PFC Over Temp PFC module over temperature. Hardware error. Please contact the manufacturer.
Interlock Open Electrode interlock open. Connect electrode connectors to the front of the generator and make
sure the cuvee safety dome cover is closed.
IGBT Switch Fault IGBT switches fault. Hardware error. Please contact the manufacturer.
Charge Voltage Max Error Charging voltage above the expected voltage. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Current Max Error Charging current above the expected current. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
LV Cap Bank Max Low voltage capacitor bank voltage above expected value. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
LV Cap Bank Min Low voltage capacitor bank voltage below expected value. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
HV Cap Bank Max High voltage capacitor bank voltage above expected value. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
HV Cap Bank Min High voltage capacitor bank voltage below expected value. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Time Max Charging capacitor bank to selected voltage exceeded max me esmated. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Pulse Droop Error Pulse voltage droop exceeded esmated droop. A) Increase the sample resistance. This can be achieved by:
1. Increasing the gap size.
2. Reducing the volume.
3. Using a less conducve buer.
B) Reduce the pulse duraon.
Pulse Voltage Overshoot Pulse voltage monitor (p-vmon) pulse overshoot. Hardware error. Please contact the manufacturer.
Pulse Voltage Mon too Low Pulse voltage monitor (p-vmon) below min voltage. Hardware error. Please contact the manufacturer.
Pulse Voltage Mon too High Pulse voltage monitor (p-vmon) above max voltage. Hardware error. Please contact the manufacturer.
Pulse Current Mon too Low Pulse current monitor (p-imon) below min current. Hardware error. Please contact the manufacturer.
Pulse Current Mon too High Pulse current monitor (p-imon) above max current. Hardware error. Please contact the manufacturer.
Arc_Detected Arc detected during pulsing. Arc could happen due to the one or more of the following condions:
1. Sample resistance is very low for the voltage selected.
2. Gap size is too small for the voltage selected.
3. Pulse duraon is too long.
No_HB_from_GUI Communicaon error. Hardware error. Please contact the manufacturer
Sample Resistance
Out Of Range
The measured sample load is out of range. Increase the sample resistance. This can be achieved by:
1. Increasing the gap size.
2. Reducing the volume.
3. Replacing the buer with less conducve type of buer.
Over Current Pulse Abort Pulse aborted due to pulse over current. The over current protecon feature is added to prevent sample arcing.
This could occur when the sample resistance changes during the pulse:
1. Sample resistance is very low for the voltage selected.
2. Gap size is too small for the voltage selected.
3. Pulse duraon is too long.
Idle V I Max Voltage or current in idle state is higher than expected. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank A Max Charge capacitor bank A voltage is above tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank A Min Charge capacitor bank A voltage is below tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank B Max Charge capacitor bank B voltage is above tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank B Min Charge capacitor bank B voltage is below tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank C Max Charge capacitor bank C voltage is above tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Charge Cap Bank C Min Charge capacitor bank C voltage is below tolerance. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Dump Time Max The capacitor bank did not fully discharge in the esmated me. Turn o the unit for a few minutes then turn back on. Rerun the protocol.
If the issue recurs, contact the manufacturer.
Invalid Protocol The generator was requested to run an invalid protocol. Verify that the used protocol is within the allowed specicaons of
the generator.
System Processing (Busy) The control command is invalid or was issued while the generator was busy. Allow more me between events
TC_Error The measured rc me while delivering an exponenal decay pulse is invalid. Hardware error. Please contact the manufacturer.
Pulse Duraon Error The pulse duraon did not meet the expected duraon. Hardware error. Please contact the manufacturer.
Unit Type Sel Error The unit hardware and soware do not match the correct type. Hardware error. Please contact the manufacturer.
Error: 0X# Mulple errors. Mulple error. Please contact the manufacturer.
Error Messages & Troubleshooting