Print Quality is Poor
Cannot Print to End of Job
Colors are Unclear
Printing is Blurred/Colors are Wrong
Straight Lines are Misaligned
Printed Paper Curls or Ink Blots
Back of Paper is Smudged
Printed Surface is Scratched
White Streaks
Colors are Uneven or Streaked
Cannot Print to End of Job
Confirm the Page Size setting matches the size of the paper loaded in the printer.
First, check the Page Size setting in the application.
Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup
dialog box for Macintosh.
Check the amount of the free space on the hard disk.
You may need to increase the amount of free space by deleting any unnecessary files.
Colors are Unclear
Confirm the Media Type setting in the printer driver matches the type of paper
loaded in the printer.
If you are printing a photograph or an illustration from a Windows environment, also increase Print Quality
on the Main tab. If you are working in a Macintosh environment, select the Photo or Graphic from the Print
Mode in the Print dialog box.
Confirm the specified ink tank is installed.
When an ink tank runs out of ink, replace it with a new one.
Note Printed colors may not match screen colors perfectly due to basic differences in the
methods used to produce colors. Color control settings and environmental differences can
also affect how colors appear on the screen.
Printing is Blurred/Colors are Wrong
Ensure the ink tank is installed securely.
Open the print head cover and push the top of the ink tank and install the ink tank securely.
Ensure the appropriate paper is selected in the printer driver.
Ensure the paper selected on Media Type in Main tab (Windows) or Print Dialog Box (Macintosh) matches
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