Troubleshooting
Paper is not cut ......................................................................................................................................................................... 587
The size of clear film cannot be detected ..................................................................................................................... 587
Margins are wide ...................................................................................................................................................................... 587
When printing on thin roll paper, the printed surface becomes scratched .................................................... 588
Printing does not start 589
The Data lamp on the Control Panel does not light up ........................................................................................... 589
The printer does not respond even if print jobs are sent ...................................................................................... 589
Ink Filling.. is displayed ........................................................................................................................................................... 589
The display screen indicates Agitating... ........................................................................................................................ 589
The printer stops during a print job 590
An error message is shown on the Display Screen ................................................................................................... 590
The printer ejects blank, unprinted paper ..................................................................................................................... 590
Problems with the printing quality 591
Printing is faint .......................................................................................................................................................................... 591
Paper rubs against the printhead ..................................................................................................................................... 592
The edges of the paper are dirty ...................................................................................................................................... 592
The surface of the paper is dirty ...................................................................................................................................... 593
The back side of the paper is dirty .................................................................................................................................. 593
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
................................ 594
Printed colors are inaccurate .............................................................................................................................................. 594
Banding in different colors occurs ................................................................................................................................... 594
Colors in printed images are uneven ............................................................................................................................... 595
Image edges are blurred or white banding occurs .................................................................................................... 596
Setting the Blue Switch on the Platen ...................................................................................................................... 596
The contrast becomes uneven during printing ........................................................................................................... 598
The length of printed images is inaccurate in the feeding direction ................................................................. 599
Images are printed crooked ................................................................................................................................................. 599
Documents are printed in monochrome ........................................................................................................................ 599
Line thickness is not uniform .............................................................................................................................................. 599
Lines or colors are misaligned ............................................................................................................................................ 600
Borders appear in borderless printing ............................................................................................................................ 600
Cannot print over a network 601
Cannot connect the printer to the network .................................................................................................................. 601
Cannot print over a TCP/IP network ................................................................................................................................ 601
Cannot print over a NetWare network ............................................................................................................................ 601
Cannot print over AppleTalk or Bonjour networks .................................................................................................... 602
Installation problems 603
Removing Installed Printer Drivers .................................................................................................................................... 603
Other problems 604
The printer does not go on .................................................................................................................................................. 604
If the Printer Makes a Strange Sound ............................................................................................................................. 604
Messages advising to check the maintenance cartridge are not cleared ....................................................... 604
The printer consumes a lot of ink ..................................................................................................................................... 604
Ink Level Detection .................................................................................................................................................................. 605
Error Message
Error Message 609
Error Messages 610
Messages regarding paper 612
Paper mismatch ........................................................................................................................................................................ 612
MediaType Mismatch .............................................................................................................................................................. 612
The paper is too small. ........................................................................................................................................................... 613
The paper is too small. ........................................................................................................................................................... 613
PaprWidth Mismatch ............................................................................................................................................................... 614
Paper size not detected. ........................................................................................................................................................ 614
Insufficient paper for job ...................................................................................................................................................... 614
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