Troubleshooting
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2999828 - 05/18 - EHG-0012-00EN
14
14.3 Gas system
In case of a defect of the gas system (gas odour, high gas consump-
tion) there is danger of explosion! Close regulator tap on the gas bot-
tle immediately. Open doors and windows and ventilate well.
If the gas system is defective: Do not smoke; do not ignite any open
flames, and do not operate electric switches (light switches etc.).
Check the tightness of gas-conducting parts and lines with leakage
search spray. Do not check with an open flame.
Have the defective gas system repaired by an authorised specialist
workshop.
Fault Cause Remedy
No gas Gas bottle is empty Change gas bottle
Gas isolator tap closed Open the gas isolator tap
Regulator tap on the gas
bottle is closed
Open regulator tap on the
gas bottle
External temperature is
too low (-42 °C for pro-
pane gas, 0 °C for butane
gas)
Wait for higher external
temperatures
Built-in appliance is defec-
tive
Contact customer service
14.4 Cooker
Fault Cause Remedy
Ignition fuse does not op-
erate (flame does not burn
after the control knobs are
released)
Heat-up time is too short Keep control knob
pressed for approx. 15 to
20 seconds after ignition
Ignition fuse is defective Contact customer service
Flame extinguishes when
being reduced to its mini-
mum setting
Thermocouple sensor is
incorrectly set
Correctly reset thermo-
couple sensor (do not
bend). The sensor tip
should protrude by 5 mm
beyond the burner. The
sensor neck should not be
more than 3 mm away
from the burner ring; if
necessary, contact cus-
tomer service
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