Maintenance
11-1
11. Maintenance
11.1 General
Our warranty (at the front of the manual) attests the quality of materials and workmanship in
our products. If malfunction should be suspected, or other information be desired applications
engineers are available for technical assistance. Application assistance is available in Taiwan
by calling 886-3-3279999 and asking for applications support. For supporting outside of
Taiwan please contact your local Chroma distributor.
11.2 Cleaning
If there is any dirt on the cover of the tester, use the general for cleaning alcohol to wipe, and
power on until LCD is dried.
11.3 Battery Replacement
Batteries are included in the tester. Please contact the service center for battery replacement.
Do not open the cover of the device for battery replacement by yourself.
Battery specification
1. Model: CR2/38.L
2. Nominal voltage: 3V
3. Typical capacity: 1800mAH (Rated capacity at 200uA to 20°C)
(End-point voltage: 2.0V)
11.4 Instrument Return
Before returning an instrument to Chroma for service please call our Service Department
at 886-3-3279688 for return material authorization. It is necessary to include a purchase order
number to ensure expedient processing. The units found to be in warranty will be repaired at
no-charge. For any questions on repair costs or shipment instructions please contact our
service department at the above number. To safeguard an instrument during storage and
shipping please use packaging that is adequate to protect it from damage, i.e., equivalent to
the original packaging and mark the box "Delicate Electronic Instrument". Return material
should be sent freight prepaid, to:
Chroma Ate Inc.
66 Huaya 1st Road, Guishan,
Taoyuan 33383, Taiwan
Attention: Service Department
The tester is overweight, please use handcart to avoid injuring.
To Next Page
Loading...
