Contents
x
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0
OL-12457-01
CHAPTER
8 Monitoring the Cisco Unified IP Phone Remotely 8-1
Accessing the Web Page for a Phone 8-2
Disabling and Enabling Web Page Access 8-4
Device Information 8-4
Network Configuration 8-6
Network Statistics 8-12
Device Logs 8-14
Streaming Statistics 8-15
CHAPTER
9 Troubleshooting and Maintenance 9-1
Resolving Startup Problems 9-2
Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal
Startup Process
9-2
Symptom: The Cisco Unified IP Phone Does Not Register with Cisco
Unified Communications Manager
9-3
Identifying Error Messages 9-4
Checking Network Connectivity 9-4
Verifying TFTP Server Settings 9-4
Verifying IP Addressing and Routing 9-5
Verifying DNS Settings 9-5
Verifying Cisco Unified Communications Manager Settings 9-6
Cisco Unified Communications Manager and TFTP Services Are Not
Running
9-6
Creating a New Configuration File 9-7
Registering the Phone with Cisco Unified Communications Manager 9-8
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-8
Cisco Unified IP Phone Resets Unexpectedly 9-9
Verifying Physical Connection 9-9
Identifying Intermittent Network Outages 9-9
To Next Page
Loading...
