Cisco 7962 User Manual

Cannot Barge Call and Hear Fast Busy 104
Call Disconnects After Barge 104
Cannot Access Settings Menu 105
Cannot Use CallBack 105
Call Forward All Error Message 105
Security Error Message 106
Unresponsive Phone 106
Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7961G, 7961G-GE, 7941G,
and 7941G-GE) 106
Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7962G and 7942G) 107
Phone Troubleshooting Data 107
Quality Reporting Tool 108
APPENDIX A Warranty 109
Cisco One-Year Limited Hardware Warranty Terms 109
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
xi
Contents

Cisco 7962 Specifications

General

Line Keys	6
Headset Jack	Dedicated headset port
Weight	3.5 lbs
Ethernet	10/100BASE-T Ethernet connection through 2-port switch
Protocol Support	SCCP, SIP
Power	IEEE 802.3af PoE
Speakerphone	Full-duplex speakerphone
Supported Codecs	G.711, G.729a, G.729ab, G.722
Display	320 x 222 pixel, 4-bit grayscale graphical LCD
Audio	Handset, headset, and speakerphone