Cisco 7970 - Page 21

Basic Call Handling
Cisco IP Phone 7970 17
Tips
• If you make a mistake while entering a phone number, press << to erase one or more digits. Press
Cancel to exit the dialing attempt.
• If you are dialing with the phone on-hook, you cannot use * or # as the leading digit. If you need
to use these keys, dial with the phone off-hook.
Dial from a call log Choose > Missed Calls, Received Calls, or Placed Calls. To dial
from a listing, press the number or scroll to it and go off-hook.
To add a prefix or other digits to the number before dialing, press EditDial.
Dial from a corporate
directory on the phone
Choose > Corporate Directory (exact name can vary). Search for a
listing by using your keypad to enter letters. (You can search using a partial
name.) To dial from a listing, press it, or scroll to it and go off-hook.
Dial from a corporate
directory web page
Use the Cisco WebDialer feature. Open a web browser and go to your
company directory. Click on a phone number in the directory. Click Dial to
place the call. Click Hangup to end the call. See the Customizing Your
Cisco IP Phone on the Web guide for more details.
Place a call when
another call is active
Press Hold. Next, press New Call. Then dial, redial, or speed dial a number.
Dial using a headset Do one of the following:
• If is unlit, press it before or after dialing, re-dialing, or
speed-dialing a number.
• If is lit, press New Call, Redial, a speed dial button, or (a line
button). If necessary, enter a phone number.
Receive notification
when a busy or ringing
extension becomes
available
Call the number and press CallBack while listening to the busy tone or ring
sound. Hang up. When the extension becomes available, your phone will
provide you with an audio and visual alert. (The callback to this number is
not automatic; you must place the call.) CallBack is a special feature that
your system administrator might configure for your phone.
Dial on a secondary line Before or after dialing the number, press for the line you want to use.
Make a priority
(precedence) call
Enter the MLPP access number (which is provided by your system
administrator) followed by the phone number. For more details, see the
“Prioritizing Critical Calls” section on page 28.
Dial from a Personal
Address Book (PAB)
entry or Fast Dial code
Choose > PAB service or Fast Dial service (exact names might
vary). To dial from a listing, press it, or scroll to it and go off-hook.
For help subscribing to the PAB or Fast Dial service, see the “Accessing
Your User Options Web Pages” section on page 35.
If you want to... Then...