Cisco 7970 - Using Hold and Resume; Using Mute

Basic Call Handling
Cisco IP Phone 7970 19
Using Hold and Resume
Only one call can be active at any given time; all other calls must be placed on hold.
Tips
• Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid
putting a conference call on hold.
Using Mute
Mute disables the audio input for your handset, headset, speakerphone, and external microphone.
With Mute enabled, you can hear other parties on a call but they cannot hear you.
If you... Then...
Want to put a call on hold Make sure the call you want to put on hold is highlighted and press
Hold.
Want to remove a call from
hold
Make sure the call you want to remove from hold is highlighted and
press Resume or (a blinking line button).
Have multiple calls on
multiple lines on hold
Press (a blinking line button). If necessary, make sure the call you
want to remove from hold is highlighted and press Resume.
If you want to... Then...
Toggle Mute on Press .
Toggle Mute off Press .