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Basic Call Handling
This section covers basic call-handling tasks such as placing, answering, transferring, and conferencing
calls. The features you use to perform these tasks are standard and available on most phone systems.
Placing a Call
To place a call, use one of several options to go off-hook before or after dialing a number.
If you want to... Then...
Dial on-hook (no dial
tone)
Enter or choose a number by:
• Entering a phone number. As you begin to enter a number, the Auto
Dial feature might pop up and display matching phone numbers, if
available, from your Placed Calls log.
• Pressing the Navigation button to access and choose phone numbers
from your Placed Calls log.
Then, to place the call, do one of these things to go off-hook:
• Lift the handset
• Press or
• Press Dial
• Press (a line button)
• Press the number on the touchscreen that you have just entered
Dial using the
speakerphone
Press New Call and enter a phone number. Or, you can press before or
after dialing, re-dialing or speed dialing a number.
Many of the actions you can take to dial a number will automatically
trigger speakerphone mode, assuming that the handset is in its cradle and
the (headset button) is not lit. These actions include pressing Redial, a
speed dial button, or a phone number on your touchscreen.
Redial the most
recently dialed number
Press Redial. By default, Redial uses your primary line. However, you can
open a secondary line and then press Redial. To open a line, press .
Speed dial a number Do one of the following:
• Press (a speed dial button) before or after going off-hook.
• Enter a speed dial index number (1-99 on the keypad) while on-hook
and press AbbrDial.
For details, see the “Setting Up Speed Dial Buttons” section on page 33.
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