Understanding Additional Configuration Options
Cisco IP Phone 7970 37
Understanding Additional Configuration Options
Your system administrator can configure your phone to use specific button and softkey templates
along with special services and features, if appropriate. The table below provides an overview of some
configuration options that you might want to discuss with your phone system administrator based on
your calling needs or work environment.
If you... Then... For more information...
Need more than
one phone line
Ask your system administrator to
configure one or more additional directory
numbers for you.
Talk to your system administrator
or phone help desk.
Need more speed
dial buttons
First make sure that you are using all of
your currently available speed dial
buttons.
If you need additional speed dial buttons,
consider subscribing to the Fast Dial
service.
See the:
• “Setting Up Speed Dial
Buttons” section on page 33
• “Subscribing to Phone
Services” section on page 36
Work with (or
work as) an
administrative
assistant
Consider using:
• The Cisco IP Manager Assistant
service.
• a shared line
See the:
• Cisco IP Manager Assistant
User Guide
• “Understanding Shared
Lines” section on page 25
Want to use one
extension for
several phones
Request a shared line. This allows you to
use one extension number for your desk
phone and mobile phone, for example.
See the “Understanding Shared
Lines” section on page 25.
Share phones or
office space with
co-workers
Consider using:
• Call Park to store and retrieve calls
without using the transfer feature
• Call Pickup to answer calls ringing on
another phone using your own phone
• Talk to your system
administrator or phone help
desk about getting these
features.
• See the “Advanced Call
Handling” section on page 24
for instructions using these
features.
Answer calls
frequently or
handle calls on
someone’s behalf
Consider using AutoAnswer. Ask your
system administrator to set up this feature
for you.
See the “Using AutoAnswer with a
Headset or the Speakerphone”
section on page 30.
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