Cisco 8945 User Manual

CHAPTER 7
Frequently Asked Questions and Troubleshooting
Tips
•
Frequently Asked Questions, page 95
•
Troubleshooting Tips, page 98
Frequently Asked Questions
How do I redirect an incoming call when I am on a call?
Q.
To redirect an incoming (ringing) call while on another call, use the Navigation pad to highlight the
incoming call, and then press the Divert softkey. Otherwise pressing the Divert softkey will redirect the
current, active call.
A.
If I’m on a call, how can I silence the ringing of an incoming call?
Q.
You can silence the incoming (ringing) call by pressing the Volume button down once, and then let the
incoming call go to the target number (voicemail or predetermined number set up the system administrator).
A.
How can I resume a call that is on hold?
Q.
To resume a call on hold, you can use any of the following methods:
A.
•
Press Hold again.
•
Press the pulsing green line button.
•
Press Resume.
•
Highlight the call using the Navigation pad and press the Select
softkey.
Why do the softkeys keep changing?
Q.
Softkeys act on the selected (highlighted) call or menu item only. Which softkeys are displayed depends
on the call or item you have selected.
A.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
95

Cisco 8945 Specifications

General

Brand	Cisco
Model	8945
Category	IP Phone
Language	English