Your phone displays the number where the system parked the call. The parked call is put on hold, and you
can press Resume to resume the call on your phone.
Step 2
From any other Cisco Unified IP Phone in your network, enter the number where the call is parked to retrieve
the call.
Step 3
If you do not retrieve the call within a certain amount of time (set by your system administrator) you receive
an alert tone, at which time you can:
•
Press Answer to answer the call on your phone.
•
Retrieve the call from another phone.
If you fail to retrieve or answer the call within a specified amount of time, the call is redirected to another
destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer
be retrieved by using Call Park.
Park Call Using Assisted Directed Call Park
Procedure
Step 1
During a call, press Directed Call Park displaying an idle Line Status indicator.
Step 2
Retrieve the call from any other Cisco Unified IP Phone in your network as follows:
a) Enter the park retrieval prefix.
b) Dial the Directed Call number.
Example:
If the park retrieval prefix is “99” and the Directed Call number is “1234,” enter 991234.
Step 3
If you do not retrieve the call within a certain amount of time (set by your system administrator) you receive
an alert tone, at which time you can:
•
Press Resume to resume the call on your phone.
•
Retrieve the call from another phone.
If you fail to retrieve or resume the call within a specified amount of time, the call is directed to another
destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer
be retrieved by using Call Park.
Cisco Unified IP Phones 8941 and 8945 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
47
Calling Features
Park Call Using Assisted Directed Call Park
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