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Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY
OL-11469-02
Chapter 2 Messages and Recovery Procedures
ATMSPA Messages
Error Message %ATMSPA-3-HW_ERROR: [chars] Error [hex] [chars]
Explanation
A hardware error has been detected. The message text on the console or in the system
log provides more information about the specific nature of the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %ATMSPA-3-QOS_ALLOC_FAILED: [chars] [chars] [chars]: [dec]
Explanation
Traffic-shaping parameters could not be configured because the number of unique
shaping parameters that are configured on the PVCs or PVPs in this specified ATM SPA is over the
maximum limit. The maximum number of unique shaping parameters that can be configured on the
PVCs or PVPs is 4096.
Recommended Action Ensure that the total number of unique shaping parameters that are configured
on both PVCs and PVPs does not exceed the maximum limit of 4096.
Error Message %ATMSPA-3-SW_ERROR: [chars] Error [hex] [chars]
Explanation
A software error has been detected. The message text on the console or in the system
log provides more information about the specific nature of the error.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the issue using the tools and utilities provided at
http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying
information. Search for resolved software issues using the Bug Toolkit at
http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the
Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or
contact your Cisco technical support representative and provide the representative with the
information you have gathered. Attach the following information to your case in nonzipped,
plain-text (.txt) format: the output of the show logging and show tech-support commands and your
pertinent troubleshooting logs.
Error Message %ATMSPA-3-VCQ_ERROR: [chars]: VC queue configuration failed due to
un-initialized queue table(global identifier [dec])
Explanation
The software configuration of a VC queue failed because of an uninitialized queue table.
Recommended Action Attempt to perform a soft OIR operation by entering the command that is
described in the software configuration guide for the shared port adapter. If the condition persists,
copy the message exactly as it appears on the console or in the system log. Research and attempt to
resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some
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