Installing Your Phone
Upgrading Your Phone’s Firmware
Cisco Small Business Pro IP Phone SPA50X User Guide (SIP) 25
2
Install the Firmware
STEP 1 Extract the firmware onto your PC.
NOTE If you are in a VPN connection, you may need to disconnect before proceeding so
that your PC can communicate directly with your phone for the upgrade.
STEP 2 Run the executable file for the firmware upgrade (for example, double click upg-
spa504-6-2-0.exe).
STEP 3 Click Continue after reading the message regarding upgrading and your service
provider.
STEP 4 Enter the IP address of your phone and verify the address of your PC.
STEP 5 Click OK. The system displays information about your phone’s current software
and hardware.
STEP 6 Click Upgrade to begin the upgrade.
NOTE Do not disconnect your phone’s power until the upgrade is complete (the lights on
your phone are no longer blinking).
STEP 7 Click OK to dismiss the status message of the upgrade.
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