Chapter 5: Maintenance and troubleshooting
98-140012-H Software update 113
Software update
To update software using the web interface
See To update software on page 71.
To update software from a remote location
You can initiate a remote software upgrade with an AT command, either from the command
interface or encapsulated in an SMS (ATCO command).
_IGETFW tells the terminal to get software from an FTP server and either upgrade the
terminal software or download the software file to the terminal for later upgrade.
_IUPDFW tells the terminal to upgrade its software to the downloaded file.
For syntax and parameters, see ATCO commands on page 151.
Do as follows:
1. Download the new software
1
or acquire the software from Cobham SATCOM and place it
on your FTP server.
2. To access the EXPLORER 710, use one of the following:
• a computer connected to the Internet, see To get remote access from a trusted IP
address (preconfigured) on page 40, or
• equipment capable of sending and receiving SMS messages, see Remote access with
SMS on page 37.
Note that you need a password for both access methods. For AT commands, use the
AT_ICLCK command with the admin password, for SMS, use the remote SMS password.
3. Use the command _IGETFW to initiate the software download (and maybe upgrade)
from the specified FTP server. If you are using the default APN this can be left out.
Example:AT_IGETFW=1, "ftp.myftpserver.com","ftp-
username","ftp-password"
In this example, the terminal will get the software from the FTP server named
ftp.myftpserver.com via the default APN and download and then upgrade the software
in the terminal.
If the battery power is 25% or less you must connect DC power to the terminal
before starting the software update. Once connected, do not remove DC power
until the software update is completed.
This method uses the satellite connection. Because the EXPLORER 710 is not an M2M
terminal, this method may be expensive in airtime!
1. You can download the software from the “Cobham SYNC Partner Portal” at
www.cobhamsatcom.com, select Cobham SYNC Partner Portal > Downloads. Locate the
EXPLORER 710 software.
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