COBHAM Explorer 710 - User Manual

Other manuals for COBHAM Explorer 710

Getting Started14 pages

Questions and Answers

S
Shannon WhiteheadSep 5, 2025
What causes charging error on COBHAM Transceiver?
- B
  Bryan EdwardsSep 5, 2025
  A charging error with your COBHAM Transceiver EXPLORER 710 could be due to the temperature being outside the range of 0°C to 40°C. Only charge the battery within this temperature range. Also, the charging voltage might be lower than the specified minimum. Wait for charging to begin (the Status indicator flashes yellow). If the battery is completely discharged and has been out of use for a long time, it may take 2-3 hours to start charging. If charging doesn't start, contact your local distributor or purchase a new battery.
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Antonio PorterAug 25, 2025
How to fix no signal or weak signal from BGAN satellite on COBHAM Antenna?
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  mcoxAug 25, 2025
  If you're experiencing no signal or a weak signal from the BGAN satellite on your COBHAM Antenna, it could be due to: * **Blocked View:** Ensure the EXPLORER 710 has an unobstructed view of the satellite. Be aware that window glass may reduce the signal level. * **Incorrect Antenna Direction:** Verify that the antenna is pointed correctly according to the position data. Adjust the position to achieve the highest possible signal strength.
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Joseph CookeAug 25, 2025
Why COBHAM Antenna EXPLORER 710 cannot obtain its position using GPS?
- Y
  yfrankAug 26, 2025
  If your COBHAM Antenna EXPLORER 710 is unable to determine its position using GPS, it may be due to a weak or absent GPS signal. If the EXPLORER 710 hasn't been used recently in the same location, acquiring the GPS position could take up to 10 minutes. Check the GPS status on the display or web interface. Place the EXPLORER 710 flat on a level surface, pointing upwards with a clear view of the sky, to help it acquire a GPS fix. Once the GPS fix is obtained, you can orient the antenna towards the BGAN satellite.
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Raymond JacksonSep 12, 2025
What to do if COBHAM IP Phone EXPLORER 710 cannot be switched off?
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  Rhonda WyattSep 12, 2025
  If your EXPLORER 710 won't switch off, ensure you hold the power button until the light indicator flashes rapidly yellow. In some cases, it may take up to 10 seconds to switch off the EXPLORER 710.
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Jeff JohnsonSep 23, 2025
Why can't I connect to WLAN on my COBHAM IP Phone?
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  David ValdezSep 23, 2025
  If a WLAN connection cannot be established with your COBHAM IP Phone, ensure that the WLAN interface is enabled. You can enable it by selecting the WLAN interface icon in the display, or by accessing the web interface and selecting Control panel > WLAN > Enable. Also, make sure that your computer is not too far away from the EXPLORER 710.
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Samuel CunninghamSep 8, 2025
What to do if COBHAM IP Phone EXPLORER 710 cannot be switched on?
- S
  Sean MorganSep 9, 2025
  If your EXPLORER 710 won't switch on or stay on when powered by the battery, the battery may need recharging. Check the battery indicator in the display and recharge if necessary. Also, ensure the battery is properly inserted and the latches are locked. Clean the battery contacts if they're dirty; replace the battery if the contacts are damaged.
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megan92Sep 1, 2025
What to do if COBHAM Transceiver has no signal or weak signal from the BGAN satellite?
- A
  Ashley MeyerSep 1, 2025
  If your COBHAM Transceiver EXPLORER 710 shows no or weak signal from the BGAN satellite, it could be due to a blocked view to the satellite. Ensure the EXPLORER 710 has a clear, unobstructed view. Also, make sure the antenna is pointed in the correct direction according to the position data, and adjust it for the highest possible signal strength. Note that window glass may reduce the signal level.
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William MccormickSep 23, 2025
What does 'External control' mean on my COBHAM IP Phone display?
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  Michael WilcoxSep 23, 2025
  If the display on your COBHAM IP Phone shows 'External control,' the device is currently being controlled by an external application, such as LaunchPad or an AT command interface. To use the built-in web interface or the display, stop the external application and restart the EXPLORER 710. Then, open your browser and access the web interface.
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Danny Brown DDSSep 16, 2025
How to fix no signal or weak signal on COBHAM IP Phone from BGAN satellite?
- M
  Matthew LoweSep 16, 2025
  If you're experiencing no signal or a weak signal from the BGAN satellite on your COBHAM IP Phone, it could be due to a blocked view of the satellite. Ensure the EXPLORER 710 has a clear line of sight, keeping in mind that window glass can reduce the signal level. Alternatively, the antenna may be pointed in the wrong direction. Verify that the antenna is oriented according to the position data, and adjust it to achieve the highest possible signal strength.
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Zachary BennettAug 28, 2025
What causes a charging error on COBHAM Antenna?
- Q
  qlewisAug 28, 2025
  If you're experiencing a charging error with your COBHAM Antenna, it might be due to: * **Temperature:** Only charge the battery within a temperature range of 0°C to 40°C. * **Charging Voltage:** Wait for charging to begin (the Status indicator should flash yellow). If the battery is fully discharged and hasn't been used for a while, charging may take a long time to initiate. If charging doesn't start within 2-3 hours, contact your local distributor or purchase a new battery.