COBHAM Explorer 710 - User Manual

Other manuals for COBHAM Explorer 710

Getting Started14 pages

Questions and Answers

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Raymond JohnstonSep 23, 2025
Why is the USB interface not working on my COBHAM IP Phone?
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  richardsonaprilSep 23, 2025
  If the USB (Host) interface on your COBHAM IP Phone isn't working, ensure that the interface is enabled. Enable it by selecting the USB interface icon in the display or by accessing the web interface and selecting Control panel > USB > Enable.
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William MccormickSep 23, 2025
What does 'External control' mean on my COBHAM IP Phone display?
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  Michael WilcoxSep 23, 2025
  If the display on your COBHAM IP Phone shows 'External control,' the device is currently being controlled by an external application, such as LaunchPad or an AT command interface. To use the built-in web interface or the display, stop the external application and restart the EXPLORER 710. Then, open your browser and access the web interface.
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kelly01Aug 31, 2025
Why my COBHAM Transceiver EXPLORER 710 cannot obtain its position using GPS?
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  Andrew MorganAug 31, 2025
  If your COBHAM Transceiver EXPLORER 710 is failing to get a GPS position, it may be due to a weak or absent GPS signal. Check the GPS status on the display or web interface. Place the EXPLORER 710 flat on a level surface, pointing upwards, with an unobstructed view of the sky to help it obtain GPS fix. Once GPS fix is obtained, you can direct the antenna towards the BGAN satellite.
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Antonio PorterAug 25, 2025
How to fix no signal or weak signal from BGAN satellite on COBHAM Antenna?
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  mcoxAug 25, 2025
  If you're experiencing no signal or a weak signal from the BGAN satellite on your COBHAM Antenna, it could be due to: * **Blocked View:** Ensure the EXPLORER 710 has an unobstructed view of the satellite. Be aware that window glass may reduce the signal level. * **Incorrect Antenna Direction:** Verify that the antenna is pointed correctly according to the position data. Adjust the position to achieve the highest possible signal strength.
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Joseph CookeAug 25, 2025
Why COBHAM Antenna EXPLORER 710 cannot obtain its position using GPS?
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  yfrankAug 26, 2025
  If your COBHAM Antenna EXPLORER 710 is unable to determine its position using GPS, it may be due to a weak or absent GPS signal. If the EXPLORER 710 hasn't been used recently in the same location, acquiring the GPS position could take up to 10 minutes. Check the GPS status on the display or web interface. Place the EXPLORER 710 flat on a level surface, pointing upwards with a clear view of the sky, to help it acquire a GPS fix. Once the GPS fix is obtained, you can orient the antenna towards the BGAN satellite.
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Nicole HansenAug 26, 2025
Why does my COBHAM Antenna display show 'Emergency calls only'?
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  Christopher WilsonAug 26, 2025
  If your COBHAM Antenna display indicates 'Emergency calls only', the BGAN network may only be available for emergency calls due to: 1) An expired Airtime subscription. Check your subscription with the Airtime Provider. 2) An invalid SIM card. Verify your SIM card is valid for BGAN network communication. 3) A missing SIM card. Insert the SIM card. 4) A cancelled PIN code. Enter the PIN code.
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Angela BeckerAug 26, 2025
How to fix 'Insert SIM' message on COBHAM Antenna?
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  Jeremy HardingAug 26, 2025
  If the display of your COBHAM Antenna shows 'Insert SIM', it indicates that the SIM card is either missing or not properly inserted. Remove the battery and insert the SIM card into the SIM slot, following the instructions provided.
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Chelsea FischerAug 27, 2025
Why can't I access the COBHAM Antenna web interface?
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  Brittany BoyerAug 27, 2025
  If you are unable to access the web interface of your COBHAM Antenna, the issue might be due to: * **Proxy Server Settings:** If using Microsoft Internet Explorer, go to Tools > Internet Options > Connections > LAN Settings and uncheck 'Use a proxy server for your LAN'. * **Incorrect IP Address:** Verify the IP address and re-enter it. The default IP address is 192.168.0.1
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Connie ChurchAug 27, 2025
What does 'No GPS fix' mean on my COBHAM Antenna display?
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  Gabriel SimpsonAug 27, 2025
  If your COBHAM Antenna display shows 'No GPS fix,' the EXPLORER 710 can't register on the network because the GPS position is unknown. Ensure the view to GPS satellites is unobstructed. Place the EXPLORER 710 flat on a level surface, pointing straight upwards, with a clear view of the sky. Once GPS fix is obtained, point the antenna toward the BGAN satellite.
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Katherine HaleyAug 27, 2025
How do I fix a WLAN connection issue on my COBHAM Antenna?
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  David PetersonAug 27, 2025
  If a WLAN connection cannot be established with your COBHAM Antenna, ensure that the WLAN interface is enabled either via the display icon or through the web interface in the Control Panel. Also, ensure that your computer is not too far from the EXPLORER 710. Keep in mind that the specified maximum distance is only valid under ideal conditions.