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COBHAM Explorer 710 - User Manual

COBHAM Explorer 710
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EXPLORER 710
User manual

Table of Contents

Other manuals for COBHAM Explorer 710

Questions and Answers

  • J
    Julie SerranoSep 1, 2025
    Why COBHAM Transceiver EXPLORER 710 cannot be switched on?
    • F
      fernandezmaureenSep 1, 2025
      If your COBHAM Transceiver EXPLORER 710 won't switch on or stay on when using battery power, consider these potential causes and solutions: * The battery may need recharging. Recharge it and check the battery indicator on the display. * The battery might not be correctly inserted. Remove and re-insert the battery, ensuring it's properly seated and the latches are locked. * The battery contacts could be dirty or damaged. Clean the contacts; if damaged, replace the battery.
  • M
    Mathew WaltonSep 2, 2025
    What does 'No GPS fix' mean on COBHAM Transceiver display?
    • A
      Andrew RogersSep 2, 2025
      If your COBHAM Transceiver EXPLORER 710 displays 'No GPS fix,' the device is unable to register on the network because the GPS position is unknown. Ensure the view to GPS satellites is not blocked. Place the EXPLORER 710 flat on an even surface, pointing straight upwards, with a clear view of the sky. Once GPS fix is obtained, point the antenna towards the BGAN satellite.
  • C
    Cheryl KingSep 2, 2025
    What to do if COBHAM Transceiver display shows 'Insert SIM'?
    • J
      John HoganSep 2, 2025
      If the display of your COBHAM Transceiver EXPLORER 710 shows 'Insert SIM', it means that the SIM card is either not present or not inserted properly. Remove the battery and insert the SIM card in the SIM slot according to the instructions.
  • J
    Joshua SchneiderSep 3, 2025
    Why does COBHAM Transceiver display 'Not registered'?
    • A
      Amber CortezSep 3, 2025
      If your COBHAM Transceiver EXPLORER 710 displays 'Not registered', it means the device cannot register on the BGAN network. Verify that your SIM card is valid for communication on the BGAN network and check your subscription with the Airtime Provider.
  • J
    Jason MedinaSep 3, 2025
    Why can't I establish a phone connection on COBHAM Transceiver?
    • R
      Ryan JohnsonSep 3, 2025
      If a phone connection cannot be established with your COBHAM Transceiver EXPLORER 710, here are a few potential reasons: * The interface may be disabled. Enable it via the Phone interface icon on the display, or through the web interface under Control panel > Phone > Enable. * The cable might not be properly connected. Ensure the cable is securely connected. * The cable or connector type may be incorrect. Refer to the manual for the correct connector type. * For incoming calls, the call type used may not be selected in the web interface. Access the web interface, go to Control panel > Phone, and select the appropriate call type for incoming calls.
  • E
    Erika TaylorSep 4, 2025
    How to troubleshoot ISDN connection issues on COBHAM Transceiver?
    • E
      Elizabeth WatsonSep 4, 2025
      If an ISDN connection cannot be established on your COBHAM Transceiver EXPLORER 710, here are potential causes: * The ISDN interface is disabled. Enable it via the ISDN interface icon on the display or in the web interface under Control panel > ISDN > Enable. * The cable is not properly connected. Ensure it is securely connected. * The cable is connected to the LAN interface. Connect it to the interface marked ISDN. * The cable or connector type is incorrect. Refer to the manual for the correct type of connector and cable. * For incoming phone calls, the call type used for the call is not selected in the web interface. Ensure the correct call type is selected under Control panel > ISDN in the web interface.
  • T
    Tammy HernandezSep 4, 2025
    What to do if COBHAM Transceiver WLAN connection cannot be established?
    • L
      laurenmedinaSep 4, 2025
      If a WLAN connection cannot be established with your COBHAM Transceiver EXPLORER 710, the WLAN interface may be disabled. Enable it by selecting the WLAN interface icon in the display, or by accessing the web interface and selecting Control panel > WLAN > Enable. Also, your computer may be too far from the EXPLORER 710; try moving it closer.
  • S
    Shannon WhiteheadSep 5, 2025
    What causes charging error on COBHAM Transceiver?
    • B
      Bryan EdwardsSep 5, 2025
      A charging error with your COBHAM Transceiver EXPLORER 710 could be due to the temperature being outside the range of 0°C to 40°C. Only charge the battery within this temperature range. Also, the charging voltage might be lower than the specified minimum. Wait for charging to begin (the Status indicator flashes yellow). If the battery is completely discharged and has been out of use for a long time, it may take 2-3 hours to start charging. If charging doesn't start, contact your local distributor or purchase a new battery.
  • R
    Rebecca MartinezSep 5, 2025
    What to do if COBHAM Transceiver EXPLORER 710 is not operational?
    • B
      Brandy McgrathSep 5, 2025
      If your COBHAM Transceiver EXPLORER 710 is not operational, it may be due to a software error. Try restarting the terminal. If the problem persists, you can perform a recovery software upload.
  • C
    Carrie HenrySep 6, 2025
    Why COBHAM Transceiver display shows 'Emergency calls only'?
    • M
      mccannoscarSep 6, 2025
      If your COBHAM Transceiver EXPLORER 710 displays 'Emergency calls only,' it means the BGAN network is only available for emergency calls. In this case: 1) Check your subscription with the Airtime Provider. 2) Check that your SIM card is valid for communication on the BGAN network. 3) Insert the SIM card. 4) Enter the PIN.

Summary

Safety Summary

Keep Away From Antenna Front

Device emits RF energy; maintain a minimum safety distance of 1m from the antenna front.

Only Use Approved Batteries

Use only approved batteries from Cobham SATCOM to avoid explosion or fire hazards.

Safety Note From Battery Supplier

English Translation of Battery Warnings

Provides English translation of battery hazards and safety recommendations.

Antenna Safety Instructions

Antenna Minimum Safe Distance

Maintain a minimum separation distance of 1 meter from the antenna front to a person.

Chapter 1: Introduction to EXPLORER 710

General Description

Overview of the EXPLORER 710's capabilities and features for voice and data communication.

Features and Interfaces

Details on the EXPLORER 710's features, including connectivity and hardware specifications.

Your EXPLORER 710 Terminal

Identification of key components and physical parts of the EXPLORER 710 terminal.

Chapter 2: To Get Started

To Unpack and Assemble

Instructions for initial inspection and unpacking of the EXPLORER 710 system.

Cable Connections

Details on connecting various cables to the EXPLORER 710's connector panel and ports.

To Start Up the EXPLORER 710

Steps for powering on and off the EXPLORER 710 terminal and entering the SIM PIN.

To Access the Network

Guidance on connecting to BGAN or cellular networks and pointing the antenna.

To Connect to the WLAN Interface

Procedure for establishing a wireless connection to the EXPLORER 710.

To Connect to the LAN Interface

Instructions for connecting to the EXPLORER 710 via a wired Ethernet connection.

To Connect Your Phone

Steps for connecting smartphones or IP handsets for calls via LAN or WLAN.

Chapter 3: To Use the EXPLORER 710

Chapter 4: To Use the Web Interface

The Web Interface

Accessing and navigating the terminal's built-in web interface.

Chapter 5: Maintenance and Troubleshooting

Software Update

Procedures for updating the terminal's software via web interface or USB.

Recovery Software Update

Steps to perform a recovery software update if the terminal becomes inoperative.

Troubleshooting

A guide to identifying and resolving common problems with the EXPLORER 710.

COBHAM Explorer 710 Specifications

General IconGeneral
BrandCOBHAM
ModelExplorer 710
CategoryIP Phone
LanguageEnglish