COBHAM Explorer 710 - User Manual

Other manuals for COBHAM Explorer 710

Getting Started14 pages

Questions and Answers

M
mariaburtonAug 29, 2025
How to fix ISDN connection problems on COBHAM Antenna?
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  conwaycurtisAug 29, 2025
  If you're unable to establish an ISDN connection with your COBHAM Antenna, check the following: * **Interface Status:** Ensure the ISDN interface is enabled via the display icon or the web interface. * **Cable Connection:** Verify the cable is properly connected. * **Interface Connection:** Make sure the cable is connected to the ISDN interface, not the LAN interface. * **Cable Type:** Confirm you're using the correct type of connector and cable. * **Call Type Selection:** For incoming phone calls, ensure the correct call type is selected in the web interface under Control panel > ISDN.
S
Shannon WhiteheadSep 5, 2025
What causes charging error on COBHAM Transceiver?
- B
  Bryan EdwardsSep 5, 2025
  A charging error with your COBHAM Transceiver EXPLORER 710 could be due to the temperature being outside the range of 0°C to 40°C. Only charge the battery within this temperature range. Also, the charging voltage might be lower than the specified minimum. Wait for charging to begin (the Status indicator flashes yellow). If the battery is completely discharged and has been out of use for a long time, it may take 2-3 hours to start charging. If charging doesn't start, contact your local distributor or purchase a new battery.
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Zachary BennettAug 28, 2025
What causes a charging error on COBHAM Antenna?
- Q
  qlewisAug 28, 2025
  If you're experiencing a charging error with your COBHAM Antenna, it might be due to: * **Temperature:** Only charge the battery within a temperature range of 0°C to 40°C. * **Charging Voltage:** Wait for charging to begin (the Status indicator should flash yellow). If the battery is fully discharged and hasn't been used for a while, charging may take a long time to initiate. If charging doesn't start within 2-3 hours, contact your local distributor or purchase a new battery.
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kara87Sep 23, 2025
What does 'Not registered' mean on my COBHAM IP Phone display?
- S
  Stephanie SmithSep 23, 2025
  If the display of your COBHAM IP Phone shows 'Not registered,' it means the device cannot register on the BGAN network. Verify that your SIM card is valid for communication on the BGAN network and check your subscription with the Airtime Provider.
C
Carrie HenrySep 6, 2025
Why COBHAM Transceiver display shows 'Emergency calls only'?
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  mccannoscarSep 6, 2025
  If your COBHAM Transceiver EXPLORER 710 displays 'Emergency calls only,' it means the BGAN network is only available for emergency calls. In this case: 1) Check your subscription with the Airtime Provider. 2) Check that your SIM card is valid for communication on the BGAN network. 3) Insert the SIM card. 4) Enter the PIN.
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Samuel CunninghamSep 8, 2025
What to do if COBHAM IP Phone EXPLORER 710 cannot be switched on?
- S
  Sean MorganSep 9, 2025
  If your EXPLORER 710 won't switch on or stay on when powered by the battery, the battery may need recharging. Check the battery indicator in the display and recharge if necessary. Also, ensure the battery is properly inserted and the latches are locked. Clean the battery contacts if they're dirty; replace the battery if the contacts are damaged.
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Raymond JacksonSep 12, 2025
What to do if COBHAM IP Phone EXPLORER 710 cannot be switched off?
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  Rhonda WyattSep 12, 2025
  If your EXPLORER 710 won't switch off, ensure you hold the power button until the light indicator flashes rapidly yellow. In some cases, it may take up to 10 seconds to switch off the EXPLORER 710.
J
Jeff JohnsonSep 23, 2025
Why can't I connect to WLAN on my COBHAM IP Phone?
- D
  David ValdezSep 23, 2025
  If a WLAN connection cannot be established with your COBHAM IP Phone, ensure that the WLAN interface is enabled. You can enable it by selecting the WLAN interface icon in the display, or by accessing the web interface and selecting Control panel > WLAN > Enable. Also, make sure that your computer is not too far away from the EXPLORER 710.
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Nicole HansenAug 26, 2025
Why does my COBHAM Antenna display show 'Emergency calls only'?
- C
  Christopher WilsonAug 26, 2025
  If your COBHAM Antenna display indicates 'Emergency calls only', the BGAN network may only be available for emergency calls due to: 1) An expired Airtime subscription. Check your subscription with the Airtime Provider. 2) An invalid SIM card. Verify your SIM card is valid for BGAN network communication. 3) A missing SIM card. Insert the SIM card. 4) A cancelled PIN code. Enter the PIN code.
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Joseph CookeAug 25, 2025
Why COBHAM Antenna EXPLORER 710 cannot obtain its position using GPS?
- Y
  yfrankAug 26, 2025
  If your COBHAM Antenna EXPLORER 710 is unable to determine its position using GPS, it may be due to a weak or absent GPS signal. If the EXPLORER 710 hasn't been used recently in the same location, acquiring the GPS position could take up to 10 minutes. Check the GPS status on the display or web interface. Place the EXPLORER 710 flat on a level surface, pointing upwards with a clear view of the sky, to help it acquire a GPS fix. Once the GPS fix is obtained, you can orient the antenna towards the BGAN satellite.