Chapter 5: Maintenance and troubleshooting
98-140012-H Troubleshooting 123
An ISDN connection
cannot be established.
The ISDN interface is
disabled in the
EXPLORER 710
Enable the interface by selecting
the ISDN interface icon in the
display, or
by accessing the web interface
and selecting Control panel >
ISDN > Enable.
The cable is not properly
connected.
Connect the cable.
You have connected to the
LAN interface.
Connect the cable to the interface
marked ISDN.
The cable type or connector
type is not correct.
For information on the correct
type of connector and cable, refer
to ISDN interface on page 138.
Incoming phone calls: The
call type used for the call is
not selected in the web
interface.
Make sure the call type used for
calls to the EXPLORER 710 is
selected in the web interface.
Access the web interface and
select Control panel > ISDN.
Then select the call type for
incoming calls.
A LAN connection
cannot be established.
The interface is off in the
EXPLORER 710.
Enable the interface by selecting
the LAN interface icon in the
display, or
by accessing the web interface
and selecting Control panel >
LAN > Enable.
The cable is not properly
connected.
Connect the cable.
The cable type or connector
type is not correct.
For information on the correct
type of connector and cable, refer
to LAN interface on page 139.
You have connected to the
ISDN interface.
Connect the cable to the interface
marked LAN#1 or LAN#2.
Problem Possible cause Remedy
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