Troubleshooting 10-9
Writer: Unknown Saved by: Debbie Machac Saved date: 10/13/97 10:29 AM
Pages: 24 Words: 4391 Template: c:\microsoft office\templates\normal.dot
Part Number: 284809-003 File name: Ch10.doc
Solving Keyboard and Embedded Numeric Keypad
Problems
Some common causes and solutions for keyboard and embedded
numeric keypad problems are listed in the following table.
Solving Keyboard and Numeric Keypad Problems
Problem Probable Cause Solution
Embedded numeric
keypad on the
computer keyboard is
disabled.
NumLk
function is not
turned on.
Press
Fn+End/NumLk
to enable
the
NumLk
function and
embedded numeric keypad.
NumLock light will turn on.
External keyboard does
not work.
Keyboard may not be
securely connected or
may be connected to
the wrong external
connector.
Ensure that the external keyboard
is securely connected to the
external keyboard connector.
Keyboard and pointing
device are locked.
You initiated QuickLock. Enter your power-on password to
exit QuickLock.
NOTE:
If NumLock is on (the
embedded numeric keypad is
active), hold down the
Fn
key
while typing to enter a non-
numeric password; pressing
Fn
temporarily toggles
NumLk
off.
Press
Fn+Shift
to type any
uppercase characters.