Compaq Armada 1500 - Solving Pointing Device Problems

Troubleshooting 10-17
Writer: Unknown Saved by: Debbie Machac Saved date: 10/13/97 10:29 AM
Pages: 24 Words: 4391 Template: c:\microsoft office\templates\normal.dot
Part Number: 284809-003 File name: Ch10.doc
Solving Pointing Device Problems
Some common causes and solutions for trackball and mouse
problems are listed in the following table.
Pointing Device Problems and Solutions
Problem Possible Cause Solution
External serial or
PS/2 mouse does
not work
The computer was not
shut down before
connecting the device.
Shut down the computer.
Connect the device. Reboot.
Incorrect or no device
driver is installed.
To view the pointing device driver,
access the Start menu via the
keyboard by pressing
Ctrl+Esc.
Use
the arrow keys to get to Settings,
then Control Panel, and press
Enter
. Use arrow keys to select the
System icon and press
Enter
. Use
the arrow keys to access Device
Manager. Use the
Tab
key to get to
the computer icon and the arrow
keys to select the mouse. Press the
right arrow to access the hardware.
Tab to the Properties button and
press the Space bar. Use the right
arrow to get to the Driver tab and
follow the instructions on the
screen.
. Device not connected
properly.
Click Shut Down on the Start menu
to turn off the computer. Disconnect
the mouse or other pointing device,
then reconnect the device and slide
the power switch again to reboot.
continued