10-18 Troubleshooting
Writer: Unknown Saved by: Debbie Machac Saved date: 10/13/97 10:29 AM
Part Number: 284809-003 File name: Ch10.doc
Pointing Device Problems and Solutions
Continued
Problem Possible Cause Solution
Device driver is
loaded but pointing
device doesn’t work.
Wrong pointing device is
selected.
To select the right pointing device,
access the Start menu via the
keyboard by pressing
Ctrl+Esc.
Use the arrow keys to get to
Settings, then Control Panel, and
press
Enter
. Use arrow keys to
select the Mouse utility. Double-
click the icon and follow the
directions on the screen.
Cursor skips or
moves abnormally
when using a
pointing device.
Connectors are loose or
device drivers or missing.
Check device connections, device
drivers and reboot the computer.
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