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COIN ACCEPTANCE ISSUES
PROBLEM CAUSE FIX
Coins Returned to Customer
With No Credit Issued
1. Coin Jam in Mech
2. Flight Deck Dirty
3. No Power to Mech
4. Coin Return Lever
Activated
5. Vender in Test Mode
6. Not Available Time Set
7. Defective Coin Mech
1. Clear Jam and Test
2. Clean Flight Deck
3. Check Harness, Changer to
VCU
4. Adjust Coin Return Lever
5. Close Service Door
6. Disable Not Available Time
7. Replace Mech
Will Not Payback Coins 1. No Power to Mech
2. No Coins in Tubes
3. Tubes Programmed
Incorrectly (4 Tube Mech)
4. Defective Coin Mech
1. Check / Replace MDB Harness
2. Fill Coin Tubes with Coins
3. Reprogram per Manufacturer
Recommendation
4. Replace Coin Mech
DOLLAR BILL ACCEPTANCE ISSUES
PROBLEM CAUSE FIX
Bill Validator will not run. Prices / tube cash conditions. Check Mech Tubes.
Takes Bill in Then Rejects it Check Validator or Replace
Stacks Bill While in Escrow Mode Max Price Not Yet Reached
Bill Error Listed in Test Mode Communication Error with Bill
Validator.
Bill Validator Reported Error.
Takes Bill, Gives No Credit Board, Harness, Validator Check or Replace Validator
Harness, Replace Board
CONTROL BOARD (VMC)
PROBLEM CAUSE FIX
No Power to Controller. 1. AC Box 1. Replace AC box.
??????? Showing on Display 1. Incorrect Input to Controller
2. Low or Missing 24 Volts
Out of Order or other error codes
showing on display
RAM Error Refer to Programming Section, Test
Mode, List Errors for specific error
codes and cures.
Temp out of Service No Vendable Selections
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