Product Manual — Doc. 7696D DGE-100 and DM-DGE-200-C • 83
Perform a Factory Restore
If the DGE-100 and DM-DGE-200-C must be restored to its factory default settings, perform
the following recovery procedure.
CAUTION:Restoring the DGE returns all settings to their default values and removes any
static IPaddresses or IPtable connections that were previously added.
1. Press the red RESETbutton on the device bottom panel. The DGEwill begin to reset.
2. Once the Crestron swirl logo is shown on a connected touch screen display, the reset
process has completed. Press the RESETbutton again.
3. Repeat steps 1–2 to perform the reset process 9 more times (for a total of 11 times).
After the 11th reset, the DGEenters recovery mode and will begin the factory restore process
without prompting. Once the DGEresets after this process, it can be configured as described in
Initial Setup on page 35.