Why is my Crestron Mercury CCS-UC-1 CCS-UC-1 not receiving PoE+ power?
The Crestron CCS-UC-1 might not be getting enough power for standard PoE+ operation, possibly because it's only receiving power from a standard PoE source. Also, the Cisco switch’s Link Layer Discovery Protocol (LLDP) could be disabled. To fix this, connect a PoE+ source, or use the PW-2420RU power pack. Alternatively, configure the Cisco switch to enable LLDP.
To connect to the device, follow this procedure: 1. On the device, tap . An information screen is displayed.
NETWORK configures the device for operation in a network environment.
DEVICE is used to upload firmware, reboot the device, view the system log, enable connection to Crestron XiO Cloud service, configure SIP calling parameters, set the date and time, configure for use with Skype® for Business software, authentication management, and setting the device to work with Zoom Rooms™ software.
To upload device firmware, follow this procedure:
Click Restore to restore the factory settings. Click Reboot to reboot the device.
When configured, the CCS-UC-1 can make Skype for Business calls using the built-in Skype for Business application.
General| Microphone | 360° quad microphone array |
|---|---|
| Display | 7 in. (178 mm) capacitive multi-touch display |
| Speaker | Integrated full-range speaker |
| Connectivity | Bluetooth, USB, HDMI, Ethernet |
| Power | PoE or AC adapter |
| Compatibility | Microsoft Teams, Zoom |
| Weight | 3.5 lb (1.6 kg) |
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