91D-Link DAP-1665 User Manual
Section 6 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1665. Read the
following descriptions if you are having problems.
1. Why can’t I access the web-based conguration utility?
When entering the name or IP address of the D-Link access point (192.168.0.50 for example), you are not connecting to a
website on the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device
itself. Your computer must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
• Microsoft Internet Explorer® 8.0 or higher
• Mozilla Firefox® 20.0 or higher
• Google Chrome™ 20.0 or higher
• Apple Safari® 4.0 or higher
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate,
Norton Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included
with your rewall software for more information on disabling or conguring it.
• Congure your Internet settings on your web browser:
• Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click
the button to restore the settings to their defaults.
• Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button.
Make sure nothing is checked. Click OK.
• Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
• Close your web browser (if open) and open it.
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